Asteriskservice Announce Quiz IVR for Promotional Event in Telecom
Added: (Tue Dec 18 2018)
Pressbox (Press Release) -
Asterisk Service, a division of Ecosmob, launched quiz IVR for promotional events. The offer targets telecom carriers that can include these in their product portfolio and thus increase revenue while enhancing customer service.
Speaking on the occasion, the company’s VP said that Asterisk Service is always thinking up innovative ways to use VoIP technology for the benefit of their telecom clients. As for the technology side, he said that Asterisk Service custom IVR solution development will assist telecom clients to satisfy any requirements that may arise when they promote quiz IVR and come up with a tailored design for promotions. The IVR may be housed within the carrier’s data center using IP or SS7 technology. The alternative is a cloud deployment. Asterisk Service handles provisioning, disaster recovery and customer support among others, including handling developments using VoiceXML, SSML, ABNF, JSGF and ECMA as may be required to suit the need. The IVR quizzes can be enhanced with AI to offer a richer experience, if so needed, leveraging Ecosmob capabilities of AI inclusions. Asterisk Service quiz IVRs can be scaled to handle simultaneous calls without effort and with high levels of reliability.
On being asked as to how telecom clients can promote quiz IVR, he said that Asterisk Service IVR has both inbound and outbound calling facility and includes scripting, voice recognition, recording, prompts, CRM integration and management included in the package. The company will handle customization of random questionnaire script for contests and competition. Telecom carriers may offer such packages to their business clients to initiate contests in which every client can take part and win something. The same businesses can use the quiz IVR as a part of their HR hiring process to remotely quiz candidates during the selection process. They may use it to obtain feedback or to complete a survey. Asterisk Service can customize the script to suit various use scenarios. Telecom carriers can promote the IVR to their clients and thus monetize operations.
It is an automated process in which the target is asked a question and proceeds to the next step by pressing a key or by speaking and then the next question is asked with the entire exchange being recorded. The system takes a decision based on responses matching answers in the script.
The quiz IVR supplements Asterisk Service bouquet of offerings that include Voice and SMS broadcasting, conferencing, WebRTC client, call center software and appointment reminder systems. Apart from telecom carriers, Asterisk Service also offers these solutions to enterprises that wish to take the next step to advanced communications.
Interested parties may contact Asterisk Service by phone on 91 79 40054019, 1-303-997-3139, email firstname.lastname@example.org or live chat on website https://www.asteriskservice.com.