Hodusoft Announce Multi-tenant IPPBX Software for Hospitality Industry
Added: (Thu Dec 27 2018)
Pressbox (Press Release) -
Hodusoft, a division of Ecosmob, excels in packaged and ready to use communication solutions. Hodusoft recently announced the availability of revamped and upgraded multi-tenant IP PBX software specifically created to address needs of hospitality industry.
“The hospitality industry,” said the VP of the company, “has changed quite a lot in recent years with various service models and also inclusion of on demand service providers in the network that also includes retailers and agents worldwide in addition to branches.” Hodusoft Multi-Tenant IP PBX software is the perfect communication solution for hospitality, he said.
Elaborating on this feature he said that multi-tenant facility is structured to meet the needs of current hospitality operations. A hotel may have a chain and each one can be a multi-instance model connecting to database at the backend. Hospitality industry may have several agents handling various operations. In this case scenario, multi-tenant keeps them all connected to the main service, provides facility to communicate with each other and to also receive calls or an IVR booking that goes to a centralized repository. Managing the entire chain and network becomes easy because each one is isolated and yet connected to the core.
Hospitality industry is global in nature and Hodusoft’s IP PBX system includes multi-lingual capabilities backed by AI language translation facility and this is also carried forward to the inbuilt IVR facility. Language poses no roadblock when the PBX software has this facility. A caller from France may make a booking for a hotel in India and it becomes an easy experience for him because he receives responses in his language.
Yet another superb feature of Hodusoft IPPBX software for hospitality is inclusion of WebRTC along with multi-channel communication and social media and mobile integration. The end uses are limited only by imagination according to the VP. A prospective client may evince interest in visiting a place or booking a room. The service provider takes it up on webRTC powered smartphone/desktop and can show a presentation of the place or the room. It is instant transfer of knowledge through video and that is more convincing than any number of words. Hodusoft’s WebRTC powered IPPBX can help hospitality grab more customers on the first attempt and improve collaboration among staff, dealers and agents in the field.
Hodusoft’s IPPBX is available as a packaged solution and a hosted multi-tenant IPPBX. Travel agents, tour operators, hotel owners and holiday package designers can all gain by opting for the multi-tenant IP PBX if they wish to be truly global in their business nature.
Interested parties may contact Hodusoft by phone on 91 79 48939393, 1-707-708-4638 or live chat on website http://www.hodusoft.com.